Anybus IPconfig tool can not find my Anybus X-Gateway’s IP address

25 March 2014

Hopefully, this post will help you if you are having trouble finding the IP address of your Anybus X gateway. The MODBUS TCP Client Range of these gateways enables you to control a MODBUS TCP server and port that information to a whole host of different protocols such as PROFINET, PROFIBUS, DeviceNet, etc.

When you get one of these units out of the box, you shouldn’t have any problems searching for and configuring the gateway on your Ethernet network, but sometimes you are given a configuration that has been used in the plant already and now you need to make some changes.

What is your first step?

Install and run the Anybus IPconfig tool (available on the Anybus website or on the CD that comes with your unit). Assuming your physical Ethernet connection is intact, you should be able to scan the network for any HMS devices that are connected to the network.

Tip: I would connect an Ethernet cable directly to the Gateway from the PC and disable the wireless card to avoid confusion later.

If you detect the device, you will be able to change the IP address from this tool, but I have some tips for you if don’t detect anything.

Tip 1:

Click on the “Settings” button and make sure that you’re not broadcasting from a specific network interface controller – in fact, disable this tick box just to be safe. Click OK and try to run the scan again. If you still don’t detect anything, go to the next tip.

Tip 2:

Click on the “Settings” button and attempt to scan for your device by enabling the internal DHCP server tick box. If you pick up a device now, my suggestion is to disable DHCP either through the IPconfig tool or through the web browser if your network does not require it.

Note: make sure that your IPV4 LAN settings are in the same range as the gateway before attempting to browse to it.

Tip 3:

Sometimes you’ll find that you still cannot see the device. This might be because someone has disabled the Anybus IPconfig (HICP) scan in the web interface and this can be tricky to fix.

The problem is of course if you don’t know the IP address and can’t use the scan tool you can’t access the web interface to re-enable this setting. This is what I did to get around this:

With only my Ethernet cable connected between the gateway and my PC, I ran a tool called Wireshark to monitor the traffic on my Ethernet interface card. I’m looking for any packets of information that look like they can be coming for a gateway and in particular traffic that is coming from a device with a MAC address starting with 00:30:11.

This is the reserved MAC address range for HMS Industrial Networks. You could use other similar software to achieve the same thing. I was lucky this message stood out right away because the gateway was sending out a broadcast ARP message.

Looking at the Sender IP I could work out where the message was coming from. I changed my LAN settings to be in the same range, connected via the web browser and re-enabled the scan via the Anybus IPconfig.

Tip 4:

If you still don’t come right, we can send a backup file that you can load onto an SD card. You insert the SD card into the unit and power up. This will reset your device to our default configuration and you will lose your mapping settings, but at least you will be able to scan for your device again.

<a href="https://blog.idx.co.za/author/michael/" target="_self">Michael Garnham</a>

Michael Garnham

Engineer

Michael has nearly two decades of experience spanning the information technology, energy, engineering, and automation sectors. Throughout his career, he has demonstrated proficiency in leveraging cutting-edge technologies to drive innovation and optimise processes.

Show your love!

Recent Posts

Driving Productivity with LineView Training

In light of our partnership with LineView Solutions, our team has taken up the opportunity to equip themselves with insights into the LineView system and its impact on the industry. “LineView is a production line monitoring and recording system that automatically...

Exciting New Launch: Onsite ProfiDay

IDX is excited to announce the launch of our onsite ProfiDay offering. This is available to all industries and companies that utilise PROFIBUS and/or PROFINET within their industrial communications systems. What is ProfiDAY? An exclusive onsite program offering...

Introducing our Partnership with LineView Solutions

We are excited to announce our partnership with LineView Solutions, a leading UK-based company specialising in smart factory solutions for optimising production processes. LineView developed a cutting-edge software suite designed to automatically gather data from the...

Optimise PROFIBUS and PROFINET Network Performance

As a field technician handling PROFIBUS and PROFINET systems, it is crucial to recognise the common errors that can result in costly downtime. From improper network configuration to neglecting regular maintenance, these mistakes can greatly affect system performance...

Delighted Customer Shares Experience

We recently assisted a client in rectifying damage to the Anybus ABC4090 Communicator caused by incorrect power usage onsite. We arranged for the device to be sent to HMS in Sweden for repairs, and they restored it before promptly returning it to us. Here are some...

Price Decrease on PROFIBUS Connectors

PROFIBUS connectors play a crucial role in industrial automation and data exchange systems by facilitating smooth communication between devices and networks. We are pleased to announce a significant price decrease on all our PROFIBUS connectors. Thanks to recent...

PROFIBUS Standards: Functional bonding and shielding

Electromagnetic Interference (EMI) and earthing issues can significantly impact the performance of your network. By following these six proven recommendations, you can ensure that your network is always up and running.

PROFIBUS Standards: Terminations

What is the Volts Direct Current (VDC) required for optimal operation of a PROFIBUS DP termination circuit? Get the answers you need in our latest video on PROFIBUS Standards: Terminations. Don't miss out on this essential knowledge to boost your system's performance!

PROFIBUS Standards: Segment Cable Lengths

Finding the perfect balance between PROFIBUS cable length and network speed is crucial. While longer cable segments might seem tempting, they can lead to signal degradation and slower speeds. Conversely, too short segments might limit your layout options. Striking the...

Sign up for our newsletter

Get exclusive updates and a sneak peek into our world every two months. Stay connected, stay informed.

Related Posts

Our expertise lies in establishing, maintaining, and leveraging plant data for business benefit. Through our innovative solutions, we work alongside you to streamline processes, enhance efficiency, and reduce costly downtime.

CONTACT US

Main: +27 (11) 548 9960
Sales: +27 (11) 548 9970

SOCIAL MEDIA

Copyright @2024 Industrial Data Xchange. All rights reserved.